Shipping policy
Shipping Policy
Public Oath ships to addresses within the United States only.
Processing & Delivery
Orders are processed within 1–2 business days. Standard delivery takes 5–8 business days after processing. Delivery times are estimates and may vary depending on your location.
Custom items (personalized stamps, seals, or embossers) require an additional 2–3 business days for production before shipment.
Shipping Rates
Orders under $99: $15.00 flat rate shipping
Orders $99 and over: Free shipping
Product & Order Restrictions
Custom or personalized items (stamps, seals, embossers) are made to order and cannot be cancelled once production has begun
We ship within the continental United States only — no international shipments, and we do not ship to Alaska, Hawaii, Puerto Rico, or Guam
Food items, medical-related items, and certain electronics cannot be returned (see Return Policy)
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Allow up to 24 hours for tracking to update after your shipment notification.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery, we will contact you. Reshipment charges may apply. Please do not refuse delivery — refused orders are subject to restocking fees and freight charges.
Questions?
Email info@publicoath.com or call (201) 731-8051, Monday–Friday 9am–5pm ET.
